We use Australia Post and DHL Express for all Postal Services
Postage and Handling Charges are determined by weight and size - final charges will be displayed on checkout
All orders are processed daily but please allow 1-3 business days for orders to be despatched
We will ship to your registered address once payment is received, No changes to your order can be made - No exceptions.
We will not be responsible if you do not receive your item because you have an outdated or erroneous address
We will not be held liable for damaged/lost packages if not sent by Registered Post Services or Insured Parcel.
Extra Postage Services
Registered Post (Includes up to A$100 insurance)
Express Shipping - Additional A$8~20 (pricing depends on weight and location)
International Registered & Express Shipping
Postage Transit Guidelines (Estimate Only)
Regular Service - 3 ~ 6 business days (up to 10 business days for regional areas)
Express Service - 1 ~ 3* business days (up to 6 business days for regional areas)
International Airmail Service - 7 ~ 14 business days (up to 21 business days for some countries)
International Express Service - 3 ~ 5 business days (up to 10 business days for some countries)
Returns / Refunds / Exchange
Unless otherwise indicated, most of our products can be returned or exchanged
Refunds will be granted at our discretion
We will offer a refund within 14 days of purchase (postage/handling charges are NOT refundable) if you are unsatisfied with your order with the following conditions:
* Buyer agrees to pay for return postage
* Returned item must be in working re-sellable condition
* We will issue refund once we have received the returned item(s)
* Postage fee(s) are non-refundable
